Q: I am moving to Honolulu from the Continental U.S., what differences in living accommodations, can I expect to experience?

A: Living in Hawaii, you may note that you spend less time in your living space than in the Continental U.S. due to the fantastic weather and outdoor activities available for you to enjoy. The island atmosphere is relaxed. This casual atmosphere translates to "less fancy" living accommodations for many renters on the island. Don't be surprised to find that your home, while attending college, is more basic than rental property you may be accustomed to on the main land.

Q: I am arriving prior to the move-in date, can I move in early?

A: We will not be able to accommodate early arrivals and you will need to find alternate accommodations if you plan to arrive before the move-in date designated on the Lease Contract. Please plan to arrive no earlier than 10:00 am on the day of move-in.

Q: May I select the actual unit I will live in?

A: Unfortuantely, we are unable to guarantee any specific unit, floor or location due to a mix of floorplans and students attending different universities. Your placement in a unit is based upon your roommate choices or the questionnaire and you will be placed in a location of our choosing.

Q: May I have visitors?

A: Yes, on a controlled and limited basis. Please read the Community Policies for further explanation.

Q: May I rent a private room?

A: A limited number of private rooms are available. You may always choose to rent a double or triple at double or triple the monthly individual costs.

Q: May I drink alcohol at Kalo Terrace if I am 21 years of age?

A: Kalo Terrace is an alcohol-free community and consumption is not condoned. This, however, does not mean that citizens of our community always make the best choices and some may choose to consume alcohol. Citizens that violate our alcohol-free community will jeopardize their residency status with us. Please read the Community Policies for further explanation.

Q: May I smoke in my suite/room?

A: Kalo Terrace is a smoke-free environment and violations of this policy may jeopardize your residency status with us. Please read the Community Policies for further explanation.

Q: Can I pay by credit card?

A: Kalo Terrace accepts Visa, Mastercard and Discover for the payment of the Reservation Fee, Common-Area Maintenance Fee, Application Fee and Rental payments. You may call us or download the form (resident services page) and fax it to us. We offer credit card payments through rentpayment.com. This credit card service will process your payment for an additional fee per transaction.

Q: What is the Common-Area Maintenance Fee?

A: This fee provides for general maintenance up keep of the community areas of the building including desk personnel during select non-business hours.

Q: May I remove the furniture provided from the unit?

A: You may not remove the furniture provided from the unit.

Q: May I add my own furniture to the unit?

A: You are more than welcome to supplement our existing furniture package with personal items and furniture you feel would make your home more comfortable.

Q: When I move to Kalo Terrace, can my parents stay with me in the apartment?

A: No, you will have a roommate(s). People helping you move to Hawaii should make arrangements to stay in alternative accommodations.

Q: Is parking available at Kalo Terrace Student Suites?

A: Yes, a limited number of reserved spaces are available for $75 per month and a $75 refundable deposit. Reserved spaces are assigned on a first-come, first-served basis. Parking during move-in will be extremely congested and you may consider paying to park across the street at the Hyatt Resort.

Q: My roommate and I are different people and we do not really like each other. Can I be released from my lease?

A: Attending college and deciding to live in a student community often means living with a roommate. At Kalo Terrace you not only have a roommate in your bedroom you have apartment suite mates as well. All these people in an apartment have diverse experiences and may come from different cultures. Our management staff is trained at helping roommates work through concerns to negotiate resolutions to problems. We encourage you to visit our Roommate Connections area of the website in order to explore what living with a roommate means. You cannot be released from your contract with us for not liking your roommate, so please think about this important subject before choosing Kalo Terrace.